Our certificates apply to:

ISO 9001

ISO 9001 is the most popular and widely adopted international standard that sets requirements for management systems, where an organization must demonstrate its ability to consistently provide a product/service that meets customer and applicable regulatory requirements and strives for continuous improvement of processes. Any organization seeking to enhance the benefits of its continuous improvement and aiming for continuous improvement of its management activities and workflow processes should implement and certify ISO 9001.

ISO 9001 is applicable to any organization, regardless of its size, type, or activity performed. The standard is based on the following fundamental principles that ensure successful management and operation of an organization:

Customer focus;
Leadership;
Engagement of people;
Process approach;
Improvement;
Evidence-based decision making;
Relationship management.
What are the benefits of implementing ISO 9001?

Enhanced corporate image;
Market expansion - increased opportunities for participation in public tenders and presence in foreign markets;
Ability to consistently deliver products and services that meet customer requirements and applicable regulatory requirements created by legislative or other competent state bodies;
Improvement of opportunities for increasing customer satisfaction;
Focus on risks and opportunities related to its context and goals;
Continuous improvement of staff competence.